Meet The Team At Oral Surgery Associates
Our offices of caring, experienced staff work closely with our surgeons, each other and our referring dental offices to provide the highest level of care to our patients.
Our front office welcomes patients to our practice. Our friendly front staff schedules appointments, answers questions, completes patient registration and checks patients in. The front staff communicates regularly with referring dental offices to ensure we have all the information needed for quick and easy appointments. Our knowledgeable check-out staff members understand insurance policies as they relate to oral surgery. Our front office staff members contact insurance companies on behalf of our patients for coverage information, help patients understand their insurance benefits and file insurance claims. They clearly explain treatment plans and fees, develop payment plans if desired, and schedules upcoming appointments.
Our clinical staff of registered nurses and highly-trained dental and surgical assistants is essential to the level of care we provide. Our clinical staff goes through extensive training to meet our standards in care. We take our patients’ safety and care very seriously, so all clinical staff members are BLS certified and key staff members are ACLS and PALS certified.
We are one of the very few oral surgery practices in the area that have RNs tending to our patients; we are very proud to provide this level of care to our patients. Many of our RNs come from an ICU/ Hospital-background providing an even higher level of experience and knowledge in surgery cases.
In addition to our front office and clinical staff at each of our locations, we have staff members dedicated to coding, billing and insurance processing in our Billing/Business Office. These staff members have over 45 years of combined experience working closely with insurance companies to ensure you receive the benefits you deserve. Our practice’s clinical director, marketing director, accounting and controller also work out of the Business/Billing office.
Our surgeons depend on the experience and knowledge of all our staff and cannot thank them enough for the level of care professionalism and care they bring to the practice.